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Hardware & Software Solutions

Computers and personal devices

For most workers, a laptop, desktop or tablet is an essential business tool. Investing in the wrong device can waste money and time, add stress to your workday and seriously undermine productivity.

Choosing the right computer, laptop or tablet for your employees can be a minefield.

At Proactive IT Solutions we can help you navigate this minefield to choose technology that is in line with your business strategies and ensure your employees have access to the right devices.

We’ll supply the hardware and get it set up for optimal productivity by transferring all the data from your old device to the new one and ensuring that software, network connections and other computer peripherals are working properly.

Ongoing maintenance for superior performance

All Windows computers lose performance over time, and you need to perform regular maintenance and tune-ups to ensure they’re performing well. Little glitches can add up to significantly reduce productivity and negatively affect employee morale.

Proactive IT Solutions can work with you to optimise computer performance, minimise the affects of software bugs and malicious activity; and ensure that critical software updates and security patches are installed in a timely manner.

Servers

Proactive IT Solutions are experts in the administration, upgrade and supply of enterprise-grade servers.

A server that works perfectly can provide you the following benefits:

  • file and network security
  • centralised data storage and shared resources
  • virus protection
  • centralised backup

We recommend and supply HP branded servers because they have proven quality standards, excellent reliability, and are specifically designed for businesses.

We make the transition to new servers stress-free with reduced downtime, eliminating significant disruption to your business.

Server maintenance

Making sure your servers are healthy and running optimally is critical to avoiding expensive downtime and reduced productivity. Proactive IT Solutions can monitor your servers 24/7 and pick up on any potential problems.

Servers are often forgotten about, especially while they’re working well and doing their job. If you don’t properly maintain your servers, you could be setting yourself up for considerable pain.

Unhealthy servers run poorly and can impact negatively on the applications that you use in your business, reducing team productivity and causing frustration.

If your server fails without the proper disaster recovery system in place, you will experience days of IT downtime while it is either repaired or replaced.

Utilising latest technology, Proactive IT Solutions will enact a regular maintenance schedule to keep your server healthy and running optimally.

Network infrastructure

The right network setup allows you to take full advantage of your computer system and its components.

Faultless communication, data transfer and storage are essential for the successful operation of your business.

Proactive IT Solutions can deliver you the maximum benefits of your new network because we only supply enterprise-grade equipment – such as Cisco, Ubiquiti, Netgear and Billions – to ensure top performance and reliability.

Software solutions and support

Businesses use many different types of software packages, from CRM (Customer Relationshipo Management systems), accounting packages, communications and marketing packages just to name a few common types. Choosing the right software packages can make a big difference in how your business operates. Proactive IT has a vast knowledge of software packages across many different industries and are able to advise you on choosing the right software for your business.

software integration is something that can also help to streamline a business. Software integration involves integrating two or more software packages together preventing multiple data of the same core information (such as contact information) across each software package. Many cloud applications now natively integrate with each other, whilst there are third party applications avaiable for many common applications to allow them to integrate. Proactive IT can help you to choose and setup software integration, and in the case where integration isn’t natively available, a custom integration package can be built.

Apps for accounting practices

Proactive IT Solutions have packages that include installation and support of the following accounting apps:

  • Simple Fund
  • Corporate Affairs System (CAS)
  • Accounting Practice Software (APS)
  • Reckon Accounts
  • Xero

Apps for real estate agencies

Proactive IT Solutions are experienced in the installation and support of a variety of real estate industry-specific software applications, including:

  • Rockend REST
  • Console
  • RP Office from RP Data

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