Skip to main content

Support

  1. Top 4 new year’s resolutions for your business tech

    Posted: January 5 2017

    Links Get fit: Adopt cloud-based apps for your main business functions Get a makeover: Life’s too short for a slow computer – here’s how to get yours back in shape Tone and strengthen: Security vs usability: that’s the choice we make with passwords Slim down: How we use Office 365 collaboration tools

  2. Take control of your IT

    Posted: December 29 2016

    Better internal management can prevent IT problems in your business; why not make it a New Year’s resolution to take control of your IT in 2017? Technology problems can be very frustrating. I don’t need to tell you how annoying it is to have a slow computer, flaky network connection or malfunctioning printer. Many common […]

  3. Merry Christmas!

    Posted: December 19 2016

    The team at Proactive IT Solutions would like to thank you for your support in 2016; and wish you all a very merry Christmas and a safe and happy new year. If you need any help during the Christmas period, we are open on all business days. We look forward to seeing you in the […]

  4. Don’t close for Christmas without …

    Posted: December 8 2016

    Just between you and me, I’ve learned some valuable lessons from office holiday closure ‘hiccups’ in the past. At least one client every year has a server problem during the Christmas break due to high temperatures. Here are my five tips for closing up with peace of mind. 1. Test your backup I know, I […]

  5. If everything’s in the cloud, do you still need IT support?

    Posted: August 29 2016

    Saving on operational, hardware and licensing costs are some of the most commonly cited reasons for adopting cloud-based software and storage solutions in business. But, while you’re tallying up the software fee savings and dumping your expensive on-site servers, is it also fair to assume that you can slash your IT support budget? Sadly – […]

  6. Three burning questions for IT support

    Posted: August 22 2016

    Proactive IT Solutions deals with more than a hundred requests and inquiries every week. Naturally, we find we’re hearing the same questions quite often. Because we’re focusing on IT Support in our Insights this month, I’ve done a quick whip around of the technicians to find out what they’re getting asked about a lot and […]

  7. Businesses need to get smarter when investing in tech

    Posted: August 16 2016

    Queensland University of Technology. Business managers have a poor understanding of what technology to invest in and how to use it. Technology use alone doesn’t lead to growth in a business but simple technology focused on solving customers’ problems is key. Our new research looked at 11 firms with high growth (turnover growth of more […]

  8. Five things to try before calling tech support

    Posted: August 15 2016

    Do you find yourself wishing whenever some errant piece of technology is on the blink that, instead of picking up the phone, you could just fix it yourself? Let’s face it, there are times that you resent the hassle of talking to tech support and waiting for them to look into it. This is especially […]

  9. Take control of your IT

    Posted: August 8 2016

    Technology problems can be very frustrating. I don’t need to tell you how annoying it is to have a slow computer, flaky network connection or malfunctioning printer; for example. We all encounter these kinds of issues from time to time, but you can’t always predict when. The last thing you want is for any of […]

  10. Why client experience is important to us – and to you

    Posted: August 1 2016

    It’s nice to have satisfied clients who make repeat purchases; but the paradigm of client satisfaction is outmoded. Knowing whether a customer is satisfied with their most recent interaction is no indication of long-term happiness and loyalty. What you want is delighted clients who rave about your business to others. Why? Because loyal clients who […]

Let us call you

I'm interested in:



Client Stories

Bouncing back from CryptoLocker

A mid-sized real estate agency bounces back after having all of their data encrypted by CryptoLocker ransomware.