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I see all future IT challenges being stress free and dealt with ease ... The pro-active approach and fast support request times have far exceeded our expectations and I highly recommend the services of Proactive IT Solutions.

Insights

August 22 2016
Support

Three burning questions for IT support

Proactive IT Solutions deals with more than a hundred requests and inquiries every week. Naturally, we find we’re hearing the same questions quite often. Because we’re focusing on IT Support in our Insights this month, I’ve done a quick whip around of the technicians to find out what they’re getting asked about a lot and […]

August 16 2016
Support

Businesses need to get smarter when investing in tech

Queensland University of Technology. Business managers have a poor understanding of what technology to invest in and how to use it. Technology use alone doesn’t lead to growth in a business but simple technology focused on solving customers’ problems is key. Our new research looked at 11 firms with high growth (turnover growth of more […]

August 15 2016
Support

Five things to try before calling tech support

Do you find yourself wishing whenever some errant piece of technology is on the blink that, instead of picking up the phone, you could just fix it yourself? Let’s face it, there are times that you resent the hassle of talking to tech support and waiting for them to look into it. This is especially […]

August 8 2016
Support

Take control of your IT

Technology problems can be very frustrating. I don’t need to tell you how annoying it is to have a slow computer, flaky network connection or malfunctioning printer; for example. We all encounter these kinds of issues from time to time, but you can’t always predict when. The last thing you want is for any of […]